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Custom CRM developers

Off-the-shelf CRM systems are just not cutting it? Get a custom CRM made to your exact requirements.
Custom CRM developers
We provide end-to-end customer relationship management software development services. In our ten years on the market, we’ve helped clients convert more leads, engage with customers, and grow their revenue through custom CRM solutions.
Custom CRM developers
When you should go with custom CRM development ― and when you shouldn’t

Customer relationship management (CRM) systems help businesses improve existing customer relationships and acquire potential customers faster. CRM software works as a single database for sales, marketing, and customer support activities, bringing together data while streamlining and automating work processes ― all in one platform. CRM software provides you with a full picture of how customers interact with your business.

With so many off-the-shelf solutions available, you might be a little hesitant to opt for custom CRM software development. Of course, if you own a small business, custom development can be to your disadvantage. But if you have a lot of departments and employees that use a CRM, have unique workflows, and require sophisticated features that don’t exist in a ready-made solution, building a CRM from scratch is likely the best choice.

Advantages of custom CRM development

1
Meet your business needs
Building a custom CRM platform allows you to add necessary features only, meaning you don't pay for things you don't need and can keep the user interface clean. And with only useful features, your employees will be able to learn your platform quickly.
2
Increased team productivity
A custom CRM system means spending less time training your staff to use it. Why? Because it’s developed around your specific business processes. Every employee/department can have a custom dashboard and parameters. In addition, you can include custom reporting to reduce time spent on repetitive and routine tasks.
3
All-in-one solution
With a custom CRM, you can store and manage your customer data in a single place and see the big picture of your customer interaction cycle. Also, you’ll be notified when to follow up with whom.
4
Simple customization
Already using a CRM but want to upgrade? We can add new plugins to your existing CRM system to meet your specific business needs.
5
Smooth integrations
A custom CRM enables you to smoothly integrate with third-party tools you’re already using.

What we offer

CRM software development
We develop CRMs from scratch. Our services include business analysis, actual CRM development, quality assurance, data migration, and user training. Also, we provide post-release support and CRM customization services.
Rewrite and refactor your CRM code
Give your old code another chance. We’ll refactor and rewrite your existing code to improve its maintainability and extensibility. This can also help you discover and fix hidden vulnerabilities.
Integrate with the software you’re using
Integrate your CRM with your existing software. This will allow for more accurate sales forecasting, transparent task tracking, and data flow visibility.
Expand your CRM functionality
Reduce manual work, improve data quality, and give teams clear signals on what to take on next. Our engineers extend CRMs with custom modules such as advanced reporting, workflow automation, AI-assisted lead prioritization, custom approval flows, and system integrations.
Migrate without migraine
Migrate to another CRM platform without losing data, from on-premises to the cloud.
Extend your CRM development team
Build or extend your CRM development team with us.

Industries we cover

Why develop a custom CRM system with Globaldev?

1
Deep technical capacity
With 400+ engineers, architects, and domain experts, we can staff CRM projects properly from the beginning. This means no bottlenecks around integrations, data models, security, or performance as your system grows.
2
Built on long-term CRM experienc
We’ve been designing and building complex internal systems for over 15 years, including complex, highly regulated setups. That experience helps us see risky decisions early, avoid architectural shortcuts, and build systems that prove themselves long term.
3
Cooperation models that fit your business
Need us to build the whole CRM? Or just help you move faster and close expertise gaps? We can take full ownership of delivery or join your team for specific roles like CRM architects, integration engineers, or QA, without forcing you into a single model.
4
AI expertise built into delivery
Globaldev’s AI Lab helps teams apply automation and intelligence meaningfully across solutions: data enrichment, forecasting, routing, reporting, and user assistance. Our goal is to make CRM simpler for teams, more beneficial for customers, and clearer for decision-makers.
5
A track record clients come back for
With more than 300 delivered projects and 80% of new clients coming through referrals, most of our work starts with trust already earned. That usually happens when systems run as planned, and teams are comfortable to work with.

FAQ

What is custom CRM software development, and why choose it over off-the-shelf CRM systems?
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When should a business invest in a custom CRM, and when is it not the right choice?
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Does Globaldev build AI-powered CRM systems?
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What features can be included in a custom CRM?
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Can you integrate a custom CRM with the software we already use?
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Do you offer CRM migration services or help upgrade outdated CRMs?
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Can you extend or enhance our current CRM with new modules or plugins?
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Do you build industry-specific CRMs?
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How much does it cost to build a custom CRM?
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Can you provide an extended CRM development team for ongoing projects?
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How to create a custom CRM system for your business
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