River Mall

All-in-one app for a shopping mall with parking navigation and payment system

Industry:

Retail & eCommerce

Location:

Ukraine

Duration:

Since 2019

All-in-one app for a shopping mall with parking navigation and payment system

Facts and figures of River Mall

140K m²

of fashion

250

stores & boutiques

1,229

parking spaces

About the client

River Mall is a large shopping mall located in Kyiv, Ukraine, featuring a wide range of international and local brands, shops, and restaurants. The River Mall team set out with clear ambitions to fully embrace digitalization and create a seamless, modern shopping experience for their visitors.

A key focus was improving navigation within the mall and guiding customers effortlessly from parking areas to their favorite stores. In addition, River Mall aimed to strengthen customer loyalty by keeping shoppers informed about events, promotions, and special offers through a single digital channel.

Solution

To address these goals, a modern shopping mall navigation app was developed for River Mall. The solution provides interactive in-mall navigation, parking guidance, and convenient parking payments, all within a single user-friendly interface.

The mall navigation app also curates personalized deals, promotions, and event updates, helping customers stay engaged while simplifying their overall shopping journey—from arrival and parking to in-store navigation and checkout.

Key features

On-the-go updates

With push notifications, users won’t miss any special offers and great sales. As a result, River Mall can notify its customers about any upcoming events, special offers, and hot deals that lead to more visitors and more sales.

List of shops and restaurants

Users can easily search for whatever they need. All 250 brands, stores, and restaurants are organized into an interactive catalog. River Mall offers an enhanced shopping experience for every visitor.

Map

The in-app map can help users build optimum shopping routes and visit all their favorite shops. With the app, users can customize their experience with turn-by-turn directions inside a mall. For parents with a stroller, the app can help select a route using elevators or escalators.

Parking

The River Mall app is integrated with the parking system of the mall. Thanks to proximity beacons, the shopping mall app allows for accurate location tracking and routing. To streamline the parking experience, the app has a built-in payment system that allows users to pay for parking in a few taps.